‘Transactions of everyday life’ include purchasing daily goods (groceries, clothes, insurance, etc.) as well as the use of services like hairdressers appointments or opening a bank account. In 2017 a non-representative survey by the Federal Anti-Discrimination Agency (ADS) showed that 6% of the stated discrimination against trans* people took place in the area of ‘transactions and services’.
The data situation about discrimination against trans* people in the area of transactions of everyday life in Germany is fragmentary. The study ‘Being Trans in the European Union’ by the European Union Agency for Fundamental Rights (FRA) in 2011 found that, 23% of trans* people experienced discrimination in cafes, bars or restaurants, 20% while purchasing goods, 18% in the sport and fitness sector and 12% in a bank branch on European average. Most discriminatory experiences to trans* people occurred as poorer service or other customers being offensive to trans* people. Due to the following study from 2019, it seems that discrimination against trans*people have risen. 29% of the trans* people living in Germany experiences discrimination when purchasing good and visiting cafes, bars or clubs. This equals the European average. Data collection which only allow the options ‘man’ or ‘woman’ when addressing customers is one form of discrimination against trans* people in online-businesses. Since the law which allows changing information made in the ‘Geburtenregister’ (natal register) and the possibility of the so called third gender option ‘divers’, was introduced, internet providers are required to at least offer a third option when purchasing goods online. In practice, this is rarely the case and therefore, trans* people who do not identify as the available options of ‘man’ or ‘woman’, do not find an appropriate option.
