In order to achieve enforcement of discrimination not only through a judicial process, complaints mechanisms offer the opportunity to those affected by discrimination to submit their complaints.
Internal complaints office
§ 13 of the AGG requires the establishment of an internal complaints office in enterprises as well as the administration. You will find more information here
Independent complaints body for the police
Up until now only a few complaints offices or ‘Ombuds offices’ inside the German police structure exist, where potential inappropriate behavior or maltreatment can be reported by persons affected. Here you will find more information about the model of independent complaints bodies for the police, as they had been established in the United Kingdom.